Returns, Exchanges & Cancellations
Updated 8 September 2026
Damage-only exchanges
We do not offer change-of-mind returns. Exchanges are available only for items received damaged. Contact us within 10 days of delivery to report the damage and request an exchange.
Send your order ID, a description of the damage and clear photos to our support email. We will review the request and explain the next steps, including replacement availability and shipping arrangements. Please contact us before sending an item back.
The 10-day window is for reporting damage; it is not a promise that the replacement will arrive within 10 days.
Cancellations & refunds
For a cancellation request, contact support promptly with your order ID. Eligibility and the available resolution depend on the order’s status. Our standard store policy is exchange-only for damaged items, rather than returns for a refund.
If money is debited but payment confirmation is missing, contact us before paying again. Any refund or other remedy required under applicable consumer law remains available; this policy does not limit those rights.
Email: khan8356ayan@gmail.com
Phone: +91 77150 48066 / +91 83568 19178